Blue Marble Consulting

SAP for Customer Relationship Management

SAP Customer Relationship Management (CRM) is based on the SAP HANA Cloud Customer Engagement Platform with Social and Predictive analytics geared at Sales, Service, Marketing, and Commerce in all industries. These Insightful and Competitively-priced, cloud subscriptions make it easy to expand your user community. Accessible and user friendly on any device.




Benefits of SAP Cloud for Sales

  • Engaging User-centric experience drives increased adoption and more effective selling
  • Easy access to information in your business systems and knowledge across your sales teams, social networks and online sources enables higher quality customer interactions at faster speed
  • Sales Performance Management
  • Collaborative Selling
  • Selling Through Contact Centers
  • Billing Revenue & Innovation Management
  • Integration to your ERP backend SAP system
  • cloud

Click here for a “day in the life” video of a sales rep empowered by SAP Cloud for Sales

Click here to learn how SAP Cloud for Sales helps you engage customers and win deals


Cloud for service

Benefits of SAP Cloud for Service

  • Intuitive Service Ticketing Solution Across Any Channel
  • More Effective Planning and Prepping for Customer Interactions
  • Real-Time Service Analytics
  • Leverage Existing Knowledge Base Content to Respond Intelligently and Consistently in Real-Time

Click here for a demo of SAP Cloud for Service

Click here for an overview of Cloud for Service and MindTouch

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